Purchasing Information

How to Shop with Wise Antiques Mall

Welcome to Wise Antiques Mall! We’re glad you’re here. Our goal is to make shoppingantiques, vintage pieces, and rare finds as simple and enjoyable as possible whetheryou’re browsing online, watching a live sale, or visiting us in person.

1. Fill Out the Customer Information Form

To get started, please fill out our Customer Information Formbefore claiming items. This allows us to have your information on file for both storepick up and shipping orders and helps us process your purchases faster.

2. Browse Our Inventory

Explore our ever-changing selection of furniture, décor, collectibles, vintage finds,and one-of-a-kind pieces. New items are added often, so be sure to check back regularlyand follow us on social media for the latest arrivals and live sale updates.

3. Live Shopping Events (Live Sales)

Join our live shopping sales on Facebook, Instagram, and other platforms. During a livesale, you can claim items by commenting SOLD and the item number shownon screen. Once your item is claimed, we’ll use the information you submitted through theCustomer Information Form to process your order for either store pick up or shipping.

4. Payment & Invoicing

After your items are claimed, we will contact you with payment and checkout instructions.We accept secure online payments, and all payment information is handled through securesystems. Please make sure the information on your form is correct so we can reach youwithout delays.

5. Shipping & Store Pick Up

We offer both store pick up and shipping depending on the item. Smaller items may qualifyfor shipping, while larger items may be better suited for in-store pick up or specialdelivery arrangements. Please make sure you indicate your preference on the CustomerInformation Form so we know how to prepare your order.

6. Returns & Claims

Because many of our items are vintage, antique, and one of a kind, all sales are finalunless stated otherwise. If your item arrives damaged, please contact us as soon aspossible with photos so we can assist with a claim or resolution. For more details, visitourReturns & Policiespage.

7. Questions & Support

If you have any questions about claiming items, payment, shipping, or pick up, we’re hereto help. Visit ourContact Uspage or message us directly through social media.

Wise Antiques Mall is dedicated to providing quality vintage and antique pieces along witha smooth and simple shopping experience from start to finish.